Forum Discussion

Mr_lukiloo's avatar
1 year ago
Solved

EA FC 24 Black Screen after booting

Dear EA Support Team,

I hope this message finds you well. I am writing to express my deep concern and frustration regarding the black screen right after pressing X to continue to the main menu, the music works but it’s just black and I tried to do stuff to try and fix it but nothing worked, I need some advice and help to fix it. 

Thank You!!

my specs are 

Windows 11

AMD RX 580

  • Hello @Mr_lukiloo,

    please try to delete the Personal Settings 1 file - this is the setting that you have to click on right after launching the game, before you even go to the main menu. This will reset your settings and can help with issues like this.

1 Reply

  • EA_Pythia's avatar
    EA_Pythia
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Hello @Mr_lukiloo,

    please try to delete the Personal Settings 1 file - this is the setting that you have to click on right after launching the game, before you even go to the main menu. This will reset your settings and can help with issues like this.

Featured Places

Node avatar for FC 24 Technical Issues & Bugs

FC 24 Technical Issues & Bugs

Trouble with connectivity, performance or crashes? Join the EA SPORTS FC™ 24 community forum to discuss troubleshooting.Latest Activity: 1 day ago
20,870 Posts