Forum Discussion
- EA_Blueberry2 years ago
Community Manager
@Neudorf26
Sorry to hear you're getting this error, we'll do what we can to help. Can you upload a DxDiag for us on this post so we can review your system specifications to see waht steps we could look into taking next?
How to run a DxDiag
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/- 2 years ago
EA, I've been getting an issue with the crash report handler I will upload an image of it
- EA_Blueberry2 years ago
Community Manager
@RotaryGRThree
Under your Windows Error Reporting I see errors for Epic launcher and EA anticheat. Can you try reinstalling the launcher and re-install EA anticheat?
We have steps on how to do that here: https://help.ea.com/en/help/pc/ea-anticheat/
It doesn't appear you have any pending Windows updates but I always encourage checking for some. Search "windows Updates" in the Windows search bar to locate it.Keep us posted on the results if you can.
- 2 years ago
HOW TO SOLVE THIS PROBLEM
- 2 years ago
help me please
- 2 years ago@tipowq963 hey, have u solve it??? im trying everything
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