I clicked download and it wasnt starting, then i canceled the download and now my games missing.
I can log on my EAFC Companion account and it registered my team and 4600 EA points i got from purchasing ultimate edition.
But my game that i payed my hard earned 80$ is not on my PC, not on my EA App, and when i try to redeem the code again, your APP says the code has already been used, because i did activate it.
I have the exact same problem. How can we fix this?
Have had the exact same problem, any way to fix this?
Hello, you have to spam them, on here, on email, and on EA Support so they will finally reply, after 2 and a half day, they just returned my game on my EA App. thanks for replying guys because this made them return faster😄
Spam them how? i'm trying but i cant get through to anyone
Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Download Game
When did this happen? (dd.mm.yy hh:mm) 15:18
Summarize your bug I redeemed my game code successfully but can't find the game in my library
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Redeem a code
What happens when the bug occurs? Can't see the game
What do you expect to see? The game ready to download.
I've redeemed a game code for EA Sports FC'24 ultimate edition. I can't find this game in my library at all. I've tried to clear cash, redownload the ea app nothing works.
Hello? i cant even access live chat
I have the same problem not sure what to do
I HAVE THE SAME PROBLEM DID YOU FIX IT?
I have the same problem☹️
Same problem here, ive done all the support options and ive had nothing from EA. It says I have the game when i go to the support page and sign in aswell.
