Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Download Game
When did this happen? (dd.mm.yy hh:mm) 15:18
Summarize your bug I redeemed my game code successfully but can't find the game in my library
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Redeem a code
What happens when the bug occurs? Can't see the game
What do you expect to see? The game ready to download.
I've redeemed a game code for EA Sports FC'24 ultimate edition. I can't find this game in my library at all. I've tried to clear cash, redownload the ea app nothing works.
Hello? i cant even access live chat
