Forum Discussion
Me too it's really frustrating. Let me know if you find a fix.
Hey all, where did you purchase the game from?
Darko
- PL7973 years agoNot applicable
I bought mine from eneba (ultimate edition)
and its been 5 days of waiting for nothing really no reply's no solutions tried everything (repair the game,new user in windows,uninstalling etc) and still waiting for you guys but from my perspective is that you will make us wait until 29th of September rather than fixing your issue
- EA_Darko3 years ago
Community Manager
Hey @PL797 for issues with purchases made from unauthorised retailers you will need to speak with their support @DerEchteFaruk.
Darko- PL7973 years agoNot applicable
That has nothing with the purchase I redeemed the code received the ultimate edition but I’m not able to play says 29th September so where is my early access
- ItsKovan3 years agoNot applicable
Join this discord to fix it, over 75 people joined and got it fixed!
- BigBomboclat3 years agoNot applicable
- SALEEEE1233 years agoNot applicable
Hi there,
I bought mine from CDKeys.
Is this going to be a problem? - Markus25163 years agoNot applicable
Hi mate
I purchased it from a website called cdkeys.com
I could read it was allright to buy from there, and there should not be any problems...
i hope you can help me - redbadg3r3 years agoNot applicable
From within the EA app.........................
- BigBomboclat3 years agoNot applicable
Same problem here, g2a code, stuck on preparing for download-> cleared cache and game poofed!
Funny thing is, website shows that i own the game and i can log in in the FUT-Companion. Matter of Fact i created already a Team and opened my first Pack but still am not able to download the game. Thats definetly a EA-Issue. The code is 100% fine.
- awasome1233 years agoNot applicable@BigBomboclat Literally same mate. Is it still down for you? What do we even do now, just wait it out?
- xxredwisexx3 years agoNot applicable
Comprei o jogo na CDKeys.com
- J0N63SN0W3 years agoNot applicable
did you find any solution i have the same problem the game was stuck on preparing and i only recieved the preorder add-ons but not the actual game
- maliiik263 years agoNot applicable
Same problem for me, I own the game but it doesn't appear on the library. EA fix it asap please !
- EndlichNED3 years agoNot applicable
Bought the game from Instant gaming, never had a issue with it, bought like 150 games for my steam account but only the buggy ea app is the only provider who has on every game the biggest bug issue ived ever seen in providers redeeming a simple game.