Solved
EA FC 24 has disappeared from the library in the EA App
The game disappeared from the library, I had previously seen it there. The game itself (ultimate edition) was purchased on Steam, which is connected to the ea app. I wanted to figure out the preload,...
Marked as a Solution for Visibility
Hey all,
If you're still experiencing an issue with EA SPORTS FC™ 24 purchased in the EA App and not showing up in the Library, please share with us the following info:
- EA ID: (you can find it Here.)
- When did you purchase the game? (Date)
- Region set on EA App:
- Screenshot of the error received.
- Error Report ID from EA APP*:
Thank you
LeonSK
*To get the Error Report ID, on the EA App, open the Menu in the upper left corner > EA Error Reporter > (Type of Problem) Game Library > Submit the report and copy and paste the ID here.
[UPDATE]: Thank you all for the info provided. After an investigation, we can confirm that if you purchased the game from a third-party reseller, you'll need to contact them to get it sorted.
If you bought the game from the EA App Store, please reply with the requested information above.Thank you very much for your time and patience.
