Forum Discussion

kauikik

2 years ago

EA FC 24 not launching after preparing game

Hi, I bought EA FC 24 and it cannot start, do you have any advice?

technical issues

EA_Barry

Community Manager

2 years ago

@kauikik

Assuming you are on PC:

Download and install all available Windows Updates
Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
Check your machine meets the below requirements:

OS: Windows 10 - 64-Bit
Processor(AMD): AMD Ryzen 5 1600 @ 3.2 GHZ
Processor(Intel): Intel Core i5-6600K @ 3.50GHz
Memory: 8 GB
Graphics Card(AMD): AMD Radeon RX 570 4GB
Graphics Card(Nvidia): NVIDIA GeForce GTX 1050 Ti 4GB
Direct X: 12 Compatible video card or equivalent (feature level 12_0)
Online Connection Requirements: 512kbps minimum internet speed. Internet Connection required to install and play.
Hard Drive Space: 100 GB

Thanks.

pushkxr7

2 years ago

@EA_Barry hey reply to my queries too I have been without UT for 2 days now

mstrycn007
2 years ago
Any solution bro !!
- oIo-MESSIUU-oIo
  2 years ago
  1. Go to `C:\Program Files\EA\AC`
  2. Open `EAAntiCheat.Installer.exe`
  3. Select `(Installed) FC 24`
  4. Click on `Uninstall`
  5. Click on `Install` again
  
  See if this resolves the issue.
  
  If it doesn't, check some YouTube videos about the DirectX error. If you still can't find a solution, let's hope EA will respond soon with a working solution.