Forum Discussion
EA_cuervo
Community Manager
2 years agoHi there,
I'm sorry to hear you've been unable to play your EA games for so long. I need some information first to be able to help you.
1 - What is the error message you see when trying to launch the games? Is it the same message for all games?
2 - Which troubleshooting steps have you tried so far?
3 - Could you please provide a DxDiag? How to gather information on your PC using DxDiag
Thanks,
ankurch45
2 years agoRising Novice
@EA_cuervo Also I do not have any Antivirus software installed in my system.