Forum Discussion

ankurch45's avatar
ankurch45
Rising Novice
10 months ago

EA FC 24 or any EA game not launching using Steam

I haven't been able to launch EA FC 24 from steam for over 6 months now. I purchased it last year in November. As a matter of fact none of the games associated with EA which I download using steam ar...
technical issues
EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
10 months ago

Thanks for the detailed description. It looks like you've tried the most relevant troubleshooting steps so far. As a Clean Boot should disable any background programs that might be conflicting with the EA app and the game, and you have also disabled the firewall and so on, I recommend now trying a new Windows Admin account to see if that helps. 

Manage user accounts in Windows

Please try setting up a new Windows Admin account, run the game and the EA app as admin and let us know how that goes,

Thanks, 

  • ankurch45's avatar
    ankurch45
    Rising Novice
    10 months ago
    @EA_cuervo I tried this setting up a new admin account and running my EA app and FC 24 from there, both running as administrator but they behave the same as mentioned in the original issue. Do you have any other solutions I can try?
    • EA_cuervo's avatar
      EA_cuervo
      Icon for Community Manager rankCommunity Manager
      10 months ago

      I'm sorry to hear that you are still unable to launch your games. 

      It's hard to pinpoint what's preventing the EA app from functioning correctly. Perhaps you could try a Clean Boot: How to clean or safe boot your computer

      This should disable all background programs and if one of them is preventing the app from running, this might fix it. 

      • ankurch45's avatar
        ankurch45
        Rising Novice
        7 months ago
        @EA_cuervo Man I tried everything now literally, it just doesn't launch
    • Akirared8's avatar
      Akirared8
      Seasoned Novice
      8 months ago
      @ankurch45 I am having the exact same e issue. Was you able to figure out what was happening?
      • ankurch45's avatar
        ankurch45
        Rising Novice
        7 months ago
        @Akirared8 Nope, nothing works for me. I have been scammed looks like. I only had a total play time of 66 hours and since then it hasn't worked. I am never buying a EA game again

About FC 24 Technical Issues & Bugs

Trouble with connectivity, performance or crashes? Join the EA SPORTS FC™ 24 community forum to discuss troubleshooting.20,761 PostsLatest Activity: 15 hours ago