Forum Discussion

danielkewell's avatar
3 years ago

EA FC Wont Load on PC 'DirecX Function GetDeviceRemovedReason'

Hello,

'DirecX Function GetDeviceRemovedReason, Failed with DXGI_ERROR_ACCESS_DENIED

Had this issue for a while and nothing seems to change, it happens during the opening of the game just after trying to connect to EA Servers.  I tried opening up the game in windowed mode but it would go to a black screen before a 'kick off' game. I've tried the whole 'rename the file' to EAFC CS technique to no avail. Also my drivers are up to date. I've attached my DxDiag, could anyone give me some advice. Sidenote: This is during the 10 hour trial, I don't want to have to spend money on something if it wont work.

Product: EA SPORTS FC 24
Platform:PC
Please specify your platform model. EA app - PC
AMD or Nvidia Model Number NVIDIA GeForce RTX 2060
Enter RAM memory size in GB 16GB
What is your Gamertag/PSN ID/Switch ID? Danielkewell
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? When I start the game the bug is there after I click "press any button" at the start screen
What happens when the bug occurs? Game crashes
What should be happening instead? I start the game

No RepliesBe the first to reply

Featured Places

Node avatar for FC 24 Technical Issues & Bugs

FC 24 Technical Issues & Bugs

Trouble with connectivity, performance or crashes? Join the EA SPORTS FC™ 24 community forum to discuss troubleshooting.Latest Activity: 2 years ago
20,840 Posts