Forum Discussion

xXWORLD_HUNTERX's avatar
2 years ago

Ea Fc24 missing items/ sbc player

Product: EA SPORTS FC 24
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your Gamertag/PSN ID/Switch ID? NFK79
Which mode has this happened in? Ultimate Team™
Which part of the mode? Squad Building Challenges
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 10th of March 2024
What time did you see the bug? (HH:MM AM/PM) Around 6:00 PM KSA time
What is your time zone? EAT - GMT + 3:00
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? My friend I have had a problem on EA FC24 hopefully you can help me with. I was completing an SBC on ultimate team ( Akanji Showdown SBC) and I completed squads. While listing the players in the squad the application crashed and it worked after the SBC deadline Please tell me there is any way to complete it or have my players back please I had contacted you on the live chat and told me you should wait 24 hours and maybe get the items later but unfortunately I didn’t receive anything yet and had the players still on my club and didn’t know hot to go to live chat again. I really appreciate your time and consideration. Thank you.
What happens when the bug occurs? I have been trying to contact Ea help on the live chat/ e mail since the problem happened 4 days go. Even though the live chat told me at the beginning to wait 24 hours and you should receive my missing items
What should be happening instead? Recover my Akanji showdown SBC please

aaa

2 Replies

  • EA_Hux's avatar
    EA_Hux
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hello @xXWORLD_HUNTERXx ,


    Unfortunately, as per this article

    • All SBC submissions are final. Once you complete an SBC, the Items you’ve submitted are permanently removed from your Club in exchange for rewards, and our advisors can’t restore Items you’ve submitted.
    • You’ll have a limited time to complete some SBCs. Once a Challenge expires, you can’t submit a Squad.

    You don't the final reward if you didn't complete the entire group and we usually recommend to complete the SBC as early as possible, not 1 hour before expiration.

  • I didn’t ask for a rewards or items that I didn’t complete! As I mentioned before, I have had submitted the sbc but did not receive anything!

Featured Places

Node avatar for FC 24 Technical Issues & Bugs

FC 24 Technical Issues & Bugs

Trouble with connectivity, performance or crashes? Join the EA SPORTS FC™ 24 community forum to discuss troubleshooting.Latest Activity: 13 minutes ago
20,872 Posts