Community ManagerRe-installing or updating your video drivers usually helps with this.
Additional troubleshooting steps:
Thanks.
@EA_Barry wrote:Re-installing or updating your video drivers usually helps with this.
Additional troubleshooting steps:
- Download and install all available Windows Updates
- Clear the EA app cache: https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
- In the EA app, click on the game and then Manage, Repair
- Run System File Checker to help ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
- Perform a clean boot before starting: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
Thanks.
Hello, according to the method you provided, the problem still exists. When playing games similar to City Skylines and World of Tanks Blitz downloaded from the Microsoft Store, no Directx error was found.
Your not really helpful all the fixes are a load of crap sitill get DirectX Function error since I bought the game haven't played it, spent all day reinstalling and restarting PC regret buying a non working game.
