Ea servers bugged
I keep getting the error message saying “You have lost your online connection. Check your home network. You will not be able to access FC’s online features until you reconnect to EA Servers.” N...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerDid you also power cycle as I mentioned? Something else to try is using alternate DNS settings as described here.
HI,
Yes i tried both and they both doesn't work. I tried other game mode and they work just Ultimate team that doesn't work.
Sometimes it still get stuck at the "Selectl" & "Lanaguage select" screen before the Main Lobby of Fc24 as well.
As mentioned above. Thanks
- EA_Aljo
As a test, try switching your connection to use a mobile hotspot. Then, power cycle your PS4 and try again. Let me know if you can connect to Ultimate Team or not.
I tried it and it doesnt work as well.
HI @EA_Aljo , the link provided doesnt really show me how to create a case? instead it it showing me how to find the hot topics and basically bad to Answer HQ. Can you provide me with a more straight forward way of do this as it have been 5 days since this happened and i still access the game and it is getting very frustrating . Thanks again for your help.
- EA_Aljo
- Go to help.ea.com
- Choose FC 24
- Click on See all help topics
- Choose 'I need help loading my game'
- Select chat
