EA Sports FC 24 stuck on preparing download
Bought EA Sports FC 24 days ago but I can't download the game.When I click download it gets stuck on preparing download
Forum Discussion
@migos0912 Encountering issues like these is never a fun experience, but luckily there are some troubleshooting steps that you can perform:
1. Run the EA app as an administrator
2. Clear the cache via Help > App Recovery > Clear cache
3. Temporarily disable your firewall/ant-virus or make an exception for the EA app
For disabling the firewall https://support.microsoft.com/en-us/windows/turn-microsoft-defender-firewall-on-or-off-ec0844f7-aebd-0583-67fe-601ecf5d774f
If you still face the same issue then, start your computer by using a minimal set of drivers and startup programs so that you can determine whether a background program is interfering with your game. This kind of startup is known as a "clean boot."
Click on the below link and follow the procedure to perform a clean boot. Check if it helps.
https://support.microsoft.com/en-in/help/929135/how-to-perform-a-clean-boot-in-windows
After you performed these steps, then please let me know if they worked or not.
1. Run the EA app as an administrator
2. Clear the cache via Help > App Recovery > Clear cache
3. Temporarily disable your firewall/ant-virus or make an exception for the EA app
For disabling the firewall https://support.microsoft.com/en-us/windows/turn-microsoft-defender-firewall-on-or-off-ec0844f7-aebd-0583-67fe-601ecf5d774f
If you still face the same issue then, start your computer by using a minimal set of drivers and startup programs so that you can determine whether a background program is interfering with your game. This kind of startup is known as a "clean boot."
Click on the below link and follow the procedure to perform a clean boot. Check if it helps.
https://support.microsoft.com/en-in/help/929135/how-to-perform-a-clean-boot-in-windows
After you performed these steps, then please let me know if they worked or not.
did not work
If you're still running into this same error can we try setting a different DNS on your system to see if that makes any difference at all? I've seen similar situations in the past, and using a different DNS can sometimes help.
- Right-click the bottom left windows icon (start menu).
- Select Network Connections.
- On the left you will find a tab Ethernet, here you will find an option Change adapter options.
- When you click on this a new window will open up showing your network card, right-click your network card and select properties.
- Scroll down till you find the option: Internet protocol Version 4(TCP/IPv4).
- Highlight this by clicking on this once and click on Properties.
- Here you will find on the bottom the DNS settings.
- Select the Use the following DNS server addresses.
- Now fill in the DNS of Google:
Preferred DNS server: 8.8.8.8
Alternate DNS server: 8.8.4.4
- Click OK and close this window.
I have seen my order is still in processing since 9th September how do I fix that
Did this, but didnt worked.
When I bought the game, it downloaded properly, but due to some issues, I had requested for feedback. Now I have bought the game again. Issue started when I tried to download, it stuck on infinite "preparing to download". I reset the app, cleared cache, but didnt worked anything- @Heman_Superman i have the same download preparing issue i wll try these setting wll let you know
