Forum Discussion
EA_Aljo
Community Manager
2 years agoHi there, @LukahhOG
Do you happen to have something plugged into the USB ports? A headset, controller, or some other peripheral? If so, unplug those and try again. Thanks!
- 2 years ago
Hi,
Thanks for the response! I haven't got anything plugged in other than the Power cord and the HDMI cord
- EA_Aljo2 years ago
Community Manager
I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
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