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EA_Lanna's avatar
EA_Lanna
Icon for Community Manager rankCommunity Manager
2 years ago
Solved

EAFC 24 Early Access Error - Game hasn't been released yet - 22nd of Sept

  Hi folks, Are you seeing the error message above when you click on EA FC 24 in the EA App today? Please try to clear the app cache using these steps: https://help.ea.com/en/help/faq/clear...
technical issues
  • EA_Lanna's avatar
    EA_Lanna
    2 years ago

    Hi folks, 

    Thank you for your patience while we investigated this issue.

    At this point if you are unable to take part in early access, and you purchased your game from a retailer that is not on this list, please reach out to your retailer for further assistance.

    - EA_Lanna

InStrong's avatar
InStrong
2 years ago

Hey, @EA_Lanna 

  • Error Report IDs: 

    406b8104-4b4b-45c1-bb5b-6b7b34df06fe

  • How you got the game Key from digiseller.market
  • Region/Country:Russia
  • What troubleshooting you've tried so far:  cleared cache, uninstalled and reinstalled the game, repaired game, changed time and date, reinstalled EA app,tried another windows user; key is for Ultimate version, i rechecked it in redeem page of ea.com 
  • Screenshot of what you can see.
  • rule2k_9110's avatar
    rule2k_9110
    2 years ago

    Hey, @EA_Lanna 

    • Error Report IDs:

      078c7d70-7a5c-4862-af22-bf898c003d93

    • How you got the game Key from cdkeys.com
    • Region/Country:Germany
    • What troubleshooting you've tried so far:  cleared cache, uninstalled and reinstalled the game, repaired game, changed time and date, reinstalled EA app,tried another windows user; key is for Ultimate version, i rechecked it in redeem page of ea.com 
    • Screenshot of what you can see.
    • Marcy1998's avatar
      Marcy1998
      2 years ago

      @EA_Lanna 

      Hello:

      • Error Report IDs:

        f9cb473b-6886-4427-8af3-bc5bf6a6ee1b

        How you got the game Key from (K)inguin.net
      • Region/Country:Germany
      • What troubleshooting you've tried so far:  cleared cache, uninstalled and reinstalled the game, repaired game, changed time and date, reinstalled EA app,tried another windows user;
      • Screenshot:
      • Kayrogoat's avatar
        Kayrogoat
        2 years ago

        @EA_Lanna 

        Hello:

        • Error Report IDs: 700d690b-5431-4d3d-9411-df28de9f8513
        • i have the ULTIMATE VERSION
        • How you got the game Eneba.com
        • Region/Country: France
        • What troubleshooting you've tried so far:  cleared cache, uninstalled and reinstalled the game, repaired game, changed time and date, reinstalled EA app,tried another windows user;
        • Screenshot:

About FC 24 Technical Issues & Bugs

Trouble with connectivity, performance or crashes? Join the EA SPORTS FC™ 24 community forum to discuss troubleshooting.20,710 PostsLatest Activity: 9 minutes ago