Forum Discussion

AhsanHaroon's avatar
1 year ago

EAFC 25 Black Screen Issue

when lauching fc 25 after pressing x to continue and after connecting to the server, right before the main menu screen goes black, but music stays. Sometimes I can get through to the main menu, but then I will get the same black screen if i proceed to for example career mode or settings. I tried to verify steam games files still did not work PLEASE FIX THIS.

https://youtu.be/ek6hrqnh8qU 

3 Replies

  • Tried troubleshooting everything with their Tech support.  NOTHING WORKED. They really need to fix these issue. this is ridiculous 

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @AhsanHaroon 

    1. Download and install all available Windows Updates
    2. Make sure your display is connected to your GPU and not the motherboard video output
    3. Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
    4. Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
    5. Check your machine meets the below requirements:

    Minimum
    OS - Windows 10 - 64-Bit (Latest Update).
    Processor(AMD) - AMD Ryzen 5 1600
    Processor(Intel) - Intel Core i5 6600k
    Memory - 8GB
    Graphics Card(AMD) - RX 570
    Graphics Card(Nvidia) - GTX 1050 Ti
    Direct X - 12
    Online Connection Requirements - 512kbps
    Hard Drive Space - 100 GB


    Thanks.

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