Forum Discussion

darthdg10's avatar
2 years ago

eafc24 login page asking for ea creds and then not accepting it

When i run the game, on startup it is opening a screen saying that i need to sign in to the ea account  to activate eafc24 even though my ea account is signed in and when i enter the correct credentials it keeps asking for it again, i know the credentials are correct  but still it shows the same login page.
I also found some answers that something is blocking my Origin file but i could not find a origin file to put it in exclusions and also my firewall is also turned so i dont know why this is happening.
Can someone help me?

5 Replies

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi @darthdg10 

    If you're continuously being prompted to reset your password, that sounds like you're resetting the password for the wrong EA account. You can verify if you're using the correct EA account by logging in here and checking for your gamertag under the Connected Accounts section. If you do not see your gamertag under Connected Accounts, that means you're logging in with the wrong EA account. 

    If you need help locating the correct EA account, that's something the live support team can assist you with by submitting a help request here- we don't have access to your account details here on AHQ to help with that. 

  • This also happens when the Anticheat fails verification

    If you are using cheats - delete it 🙂

    But sometimes it means that you use crypting software. EA Anticheat is stupid and counting it as try to cheat.

    Also you can try disable Control Flow Guard in Windows settings

  • darthdg10's avatar
    darthdg10
    2 years ago

    in the connected accounts it is showing connected to the right steam account.
    And it is not asking me to reset the password it is asking me to sign in to my ea account as shown in the photo i have subumitted and even when i enter the right credentials it is not accepting it.

  • darthdg10's avatar
    darthdg10
    2 years ago
    @rmpt4am770iv not using any cheats man, i just want my game to run. it was working fine a moment before and when i started up my laptop again this irritating error came. By the way tring disabling cfg, no change
  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @darthdg10 

    Please reach out to the live support team using the link provided above so they can review your account information and see what's causing this error. 

About FC 24 Technical Issues & Bugs

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