Entering a match has been temporarily disabled
Product: EA SPORTS FC 24
Platform:Microsoft XBOX One
Please specify your platform model. Microsoft Xbox One
What is your Gamertag/PSN ID/Switch ID? dxboxaddict ot Frenchy1104
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 25/09/2023
What time did you see the bug? (HH:MM AM/PM) 21:15
What is your time zone? BST - GMT + 6:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I don’t know
What happens when the bug occurs? I can’t get in any game
What should be happening instead? I should be able to enter a game
It’s not just rivals, any ultimate team game mode i try to play right now, i receive an error message saying ‘entering a match has been temporarily disabled, we apologise for the inconvenience and expect match entry to be re-enabled soon. Please try again later’. I’ve restarted my game and my whole xbox and it still won’t let me play. My mates are still able to enter games and I am not, so I’m assuming i have been temporarily banned, and if so, why? I left a game of div rivals and then this started happening.
Hey everyone,
Can you please make sure that you remove Ada Hegerberg from your squad entirely. Don't put her in your Starting XI or on the Sub/reserve bench.
After that, you should be able to enter a match again.
We are currently tracking an issue with her player item: https://trello.com/c/SG5bHJu7
