My account on EA play is banned and can't be online I don't know why. I have IT takes Two on it and only is available to play offline and says I am banned and I don't know why because money is out of my debit card account and I got invoice for it. Says banned for TERMS OF SALE. I tried to dispute it times but there is no answers since 3 days. And I can't find option to chat with support as it's not showing at all on EA help.
Community ManagerHey @zhuleo92
We are unable to access the specific details regarding the cause of your ban. Nevertheless, we have a dedicated team assigned to address such disputes. To contact them, kindly follow the steps outlined in the link below and via the provided web form:
Get information about your EA Account lock, ban, or suspension
If you have already submitted your case, please wait until you hear back from the team. It can take even a couple of days for your case to be reviewed, but the team will contact you as soon as possible.
