Forum Discussion
EA_Barry
Community Manager
2 years agoThese step should help:
- Download and install all available Windows Updates
- Clear the EA app cache: https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
- In the EA app, click on the game and then Manage, Repair
- Make sure your display is connected to your GPU and not the motherboard video output
- Run System File Checker to help ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
- Perform a clean boot before starting: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
Thanks.
2 years ago
I did everything you wrote but it didn’t help. When checking the integrity of game files in Steam, there are always 3 files that Steam downloads. Maybe this is the problem, how to solve it?
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