evo glitch

I put malen into the founders evolution II evo, where after the animation played for it, it ended up being a completely different player who was evolved. 

Here is a youtube video which shows exactly what happened to me.

https://www.youtube.com/watch?v=gZ2_wwJrSMw

if this isnt resolved i would kindly like a refund for my pre order purchase of the game, which I received this evo from