Forum Discussion

1 year ago

Solved

FC 24 account banned after lodge report on incorrect champions finals points bug

Hi EA admin, I lodged a report on 24/07/2024, 12.50 am, GMT+8 at the EA forum regarding incorrect champions finals points bug which I experienced in this recent champions finals game. However, I rec...

technical issues

EA_LeonSK
1 year ago
Hey all,

If you received a ban/suspension on your account and you're requesting more info, please follow the article and fill out the form: Get information about your EA Account lock, ban, or suspension.

The request will be sent to our Terms of Service Team, which will look into it, and they will send you a response to your email. Unfortunately, we're unable to look into your account from here.

Also, if you need help with another issue, be sure to post in the correct Answers HQ Section, following the links in the post above.

Thank you

ImAmirhosein2000

New Scout

1 year ago

may I ask where are you from ?

only to know that this issue is not restricted to an specific nation

M4RK0318

1 year ago

@Mesiar2000 I'm from the netherlands. I don't this it's restricted to a nation. I think we all had the 1 point bug in champs and now we are all banned for exploit/cheating... I made a chat earlier today and he created a ticket for me almost 11 hours ago. Still waiting to get unbanned ☹️

ImAmirhosein2000
New Scout
1 year ago
exactly that is the issue
in the live chat , operator mentioned it would take within 10 days to inform but this problem is global and not personal I guess.
- 1JKP
  1 year ago
  i did the same. contacted live support (usual 10 days answer). im from germany.
  - captainA82
    1 year ago
    @1JKP It's been a long time and it's really sad that a problem can bring such trouble to a person
- CostacurtaMasDi
  1 year ago
  Same happened to me, I got banned suddenly I'm from Argentina and play on PC so it seems it's global for pc and it's related with the bug happened with champions.
  Most likely it will take a couple of days for EA to review the cases, I don't think they will solve it quickly as they should
  - captainA82
    1 year ago
    @CostacurtaMasDie Saw for PC players that have recently been activated