Forum Discussion
Some issues there @Maronit_98 so can you run System File Checker tool to repair missing or corrupted system files:https://support.microsoft.com/en-ie/help/929833/use-the-system-file-checker-tool-to-repair-missing-o...
If the issue continues please make a new Windows Admin account and try there.
Let us know how you get on.
Darko
Yes I've done both. System checker resulted in no missings or corrupt files. I've also tried to make a new windows admin account, but this also resulted in nothing
- 2 years ago
I have the same problem that when I open the game the black screen appears and the game never opens
- 2 years ago
I brought the game when it first came out and have hardly been able to use it. The game is a buggy mess and they have the nerve to question whether there is something wrong with all of our high end computers, but there is only one common denominator here and that is EA. I think I needed something as bad as this to stop me from buying another FC game ever again.
- EA_Darko2 years ago
Community Manager
Hey all, if seeing issues or continuing to then please share a DxDiag with us so that we can take a look at your system.
Darko - 2 years ago
It still doesn't work for me. I'll send my DxDiag again.
I have already tried with a new admin account and i've executed the system file checker like you said, but everything was in order. The black screen issue still persists tho. Anything else I can try?
- Nalchic2 years agoHero+@Maronit_98 Try updating you Intel CPU drivers.
- EA_Darko2 years ago
Community Manager
Still seeing the same account related issues @Maronit_98.
If you can rerun the DxDiag in English that would be great.Darko
- 2 years ago
I've opened my dxdiag and most of it is in English. I can't seem to change the language of my dxdiag, but i've ran it again and added it to this post
- 2 years ago
just bought the game and was able to play for 3 days.. then... black screen, and back to the EA App
- 2 years ago
Та же проблема . Мне кажется , что после обновления античита 28 мая пошли эти косяки.
- 2 years agoI have the same problem. When I enter the game, the anti-cheat is turned on and then the game. But the game appears on a black screen and after a couple of seconds it crashes. This appeared recently, but before that the game was launched. I've already tried everything I could
- 2 years ago@Нальчик I updated all net framework and visual c++ drivers but like other people in this thread it didn't work for me.
- 2 years ago
There are no Intel driver updates available to me. I'm completely up to date regarding drivers
- 2 years ago@Маронит_98 I don't have any driver updates either.
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