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CLYDO7's avatar
2 years ago

Fc 24 crashing when entering a match

Hi Support team, 

i have been trying for 2 months now to get my game to stop crashing only when i try starting a match, when i play volta it loads perfectly oh and also when i go in training mode but as soon as i try to start a match it black screens and closes the window. 

this is fustrating and i really need help to fix this, why wont ea help me, because i did pay for the game that is non-playable now. 

i have attached the crash report 

2 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @CLYDO7 

    OS: Windows 10 - 64-Bit
    Processor(AMD): AMD Ryzen 5 1600 @ 3.2 GHZ
    Processor(Intel): Intel Core i5-6600K @ 3.50GHz
    Memory: 8 GB
    Graphics Card(AMD): AMD Radeon RX 570 4GB
    Graphics Card(Nvidia): NVIDIA GeForce GTX 1050 Ti 4GB
    Direct X: 12 Compatible video card or equivalent (feature level 12_0)
    Online Connection Requirements: 512kbps minimum internet speed. Internet Connection required to install and play.
    Hard Drive Space: 100 GB


    Thanks.

  • Everytime I join a drop in game or pro clubs I crash I may be lucky after restarting the game 10 times i may get into a game but after that I crash. I have reinstalled fc followed those steps and also tried deleting game cache and other stuff and wifi cache every other game that is even harder to run runs fine but when it comes to fifa it crashes.

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