Forum Discussion

1dealace's avatar
2 years ago

FC24 directx function findclosestmatchingmode error

Hello, I have been getting directx function findclosestmatchingmode failed error when trying to play the game. When I launch the game normally, it opens in a small window with the splash screen and that's all, when I tried disabling the integrated graphics drivers before launching, the game opens up in fullscreen and goes past the splash screen but now the framerate is extremely slow. When I turn the integrated graphics back on, the game crashes and gives me the attached error message. I think the issue is related to the integrated GPU interfering with the dGPU.

I also installed the game on my desktop PC and the game runs flawlessly, so it seems to be from my side. I'm running the game on my laptop with a 3050 Mobile installed.

Any help would be greatly appreciated.

4 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @1dealace 

    Get a fresh download of your current or updated drivers and run the installer.

    Choose Advanced installation and then select "Clean Installation". 

    Retry playing when the drivers are installed and you have rebooted.

    Thanks.

  • Hello,

    The game still opens up in windowed mode and doesn't go past the splash screen. Also, another issue I've been experiencing is that every time I quit the EA app, the next time I open it, it logs me out and I need to religion, even though I have it remember my account and I'm always connected to the internet.

    So the issues:

    1) FC 24 opens in a window and doesn't go past the splash screen, even though in task manager it is clearly running.

    2) EA app requires a login everytime app is closed and reopened, even though account should be remembered.

About FC 24 Technical Issues & Bugs

Trouble with connectivity, performance or crashes? Join the EA SPORTS FC™ 24 community forum to discuss troubleshooting.20,765 PostsLatest Activity: 11 months ago