FC24 PS4 Parental Controls not working
Ultimate Edition downloaded for my (parent) account and all works as expected. Login with child account and can't even launch the game. Need to lift parental restrictions to 12+ in order to have th...
Forum Discussion
@EA_Aljo noted re the rules around mass tagging, it is frustrating however that EA are refusing to acknowledge this as an issue and are refusing to reply to these threads.
Please be advised that this IS an issue with PS4, it IS NOT expected behaviour and this can be evidenced by virtue of the fact that it works fine on PS5, and it also works fine on FIFA22 and FIFA23 on PS4.
This is a BUG with how EA Sports FC24 interacts with the parental control settings, specifically on PS4.
Please investigate and provide a solution and/or a timeframe for resolution of the issue.
EA_Aljo
Community Manager
Community ManagerIf a child is under the age limit for their region, they are not able to join in multiplayer games. This is not something we can change.
That isn't true.. Under parental controls you can make exemptions via requests and grant access. This was possible with fifa 23
- EA_Aljo
I recommend contacting an advisor to see if they can assist with this. Cases can be opened here.
- @EA_Aljo Could you please explain how to open a case? The link you posted just points back to the help homepage and the only option is to search existing help topics - I can't submit a new case.
I agree with @freshies123 that there is a bug here on PS4 as it is blocking access where FIFA23 on PS4 and FC24 on PS5 is allowing access.
