Forum Discussion
EA_Aljo
Community Manager
2 years agoIf a child is under the age limit for their region, they are not able to join in multiplayer games. This is not something we can change.
2 years ago
That isn't true.. Under parental controls you can make exemptions via requests and grant access. This was possible with fifa 23
- EA_Aljo2 years ago
Community Manager
I recommend contacting an advisor to see if they can assist with this. Cases can be opened here.
- 2 years ago@EA_Aljo Could you please explain how to open a case? The link you posted just points back to the help homepage and the only option is to search existing help topics - I can't submit a new case.
I agree with @freshies123 that there is a bug here on PS4 as it is blocking access where FIFA23 on PS4 and FC24 on PS5 is allowing access.
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