Forum Discussion

3 years ago

FC24 Ultimate Edition bought on Parent Account for Child

I (the parent) bought FC24 Ultimate Edition for my son as a surprise for his Xbox One S, he downloaded the game on his account but the additional bonus content does not appear to be there. He has pla...

technical issues

Berwhale55

3 years ago

I'm in exactly the same position, purchased EA FC 24 Ultimate Edition for Xbox Series S and my son can't access any of the Ultimate content or points. My son is extremely disappointed and so am I!

DroopilyPlot191
3 years ago
@Berwhale55 wrote:
I'm in exactly the same position, purchased EA FC 24 Ultimate Edition for Xbox Series S and my son can't access any of the Ultimate content or points. My son is extremely disappointed and so am I!
I don’t use the Xbox and have not downloaded FC24 on my (parent) account. My son downloaded it on his.
I am reluctant to download and open FC24 on my account as I fear any bonus content may be there and EA would say I have then claimed it.
I have opened a case with EA but I am not holding out any hope of a resolution.