Community ManagerHi there, @berkekaner
Normally, a dorm uses wifi. Is that the case for you? If so, that would be the issue. Dormitory connections are normally very busy with a high amount of traffic. Wireless connections just aren't stable enough to consistently keep a good connection.
Hey, thanks for your answer, im connected through ethernet cable. I'm 100% sure that it's not about the internet. It only happens in FIFA, and nobody has any trouble with the internet.
Community ManagerI'd like you to run the Connection Quality Report and get me a screenshot of the overall score as well as the match history. You can find the button for that on the left side of the screen. Thanks!
You can see in the picture. Thanks!
I am also having issues with my connectivity. Poor PING causing the game to glitch and drop occasionally. Attached is the heath report you asking another member to run. I have 800mbps through Xfinity. My PS5 is on wifi about 20 feet from the router. Playing FC 24 Ultimate Team. Already tried fixing it with Xfinity but they said it isn’t an issue on their end.
Community ManagerHello, @fuzynutzin-it
The wireless connection is most likely the issue. Can you switch to a wire or is your router too far away?
It’s close by but in a different room. It doesn’t feel like a few sheets of sheetrock, some 2x4’s, and a fridge should interfere with a modern gaming system and expensive internet reliably communicating. I can be on my phone in the backyard making wifi calls. I’m on a PS5, it should be able to have strong connection.
I can stream videos etc no problem, just when I play it lags. Just doesn’t seem right. Feels like as technology gets more fancy it gets more unreliable too. Sigh.
