Seconding this, I have the exact same error in my crash dumps
SYMBOL_NAME: dxgi!CD3D12Device::EnsureChildDevice+e4 MODULE_NAME: dxgi IMAGE_NAME: dxgi.dll STACK_COMMAND: ~27s; .ecxr ; kb FAILURE_BUCKET_ID: NULL_POINTER_READ_c0000005_dxgi.dll!CD3D12Device::EnsureChildDevice OS_VERSION: 10.0.22621.1 BUILDLAB_STR: ni_release OSPLATFORM_TYPE: x64 OSNAME: Windows 10 IMAGE_VERSION: 10.0.22621.2506 FAILURE_ID_HASH: {df17ab86-98f8-7697-ca8f-93006ed2fa67} Followup: MachineOwner
I started having this issue in the span of a couple hours. I turned off the game, then when I tried launching it again it would go through the AC procedure, open a black window and then crash after a second or so and return to the EA App. An important thing to mention is that no Windows or driver updates had happened in the meantime that I could tell. In fact, the computer was turned on the whole time in between.
Since then I've tried a number of solutions in these forums and nothing has worked. Earlier I reinstalled Windows (fortunately this partition is just for games) and it still does not work. Hopefully EA sees these posts and gets some relevant information out of it. I'm attaching my dxdiag just in case.
That's exactly the same issue I have. I tried everything but didn't work, and I installed FC 24 in an older computer and it works. It's a problem of last Direct X 12 update. My dxgi.dll file on system32 folder is novemver 15th at 20:30, and I played last time that evening. So is this file the problem, but the file is fine because there are no errors and other games work fine in the same laptop. Is a compatibility issue I think. Hope in the next update it'll work again
Yes. In System32 folder, dxgi.dll last modification is nov 15th 2023 at 20:30, and last time I could play was that evening at 19:30. Since then, I have that problem.
