Game crashes when selecting a profile to view from Club / Leaderboards

Question

Product: EA SPORTS FC 24Platform:PlayStation 5Please specify your platform model. Sony PlayStation 5What is your Gamertag/PSN ID/Switch ID? GediWhich mode has this happened in? Ultimate Team™Which part of the mode? EvolutionsCan you tell us the date (MM/DD/YYYY) that you saw the bug? 09/29/2023What time did you see the bug? (HH:MM AM/PM) 15:00What is your time zone? GMT (UTC)How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? Go to view Leaderboards in Club menu of Ultimate TeamWhat happens when the bug occurs? Select friend profile on table. Press X to view comparison of W/D/L ratio etc and the game crashes to home menu 100% of the time. Have submitted menu crash reports via PS5 system already.What should be happening instead? The game should display further info about the highlighted player. The game should not crash and close the software.‌As above.

g3di · Answer

In the absence of any replies, I’ve investigating this further. I’ve tried changing my cross-play preferences but it still crashes to system menu (crash report submitted every time) but I loaded the game on my brothers account, same PS5 and download but it doesn’t ever crash once. Odd.

g3di · Answer

Have deleted the game and re-downloaded, game still crashes 100% of the time that I click on to view a players win ratio in Leaderboards.&nbsp;

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Game crashes when selecting a profile to view from Club / Leaderboards

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