Forum Discussion

StellarAmin's avatar
12 months ago

Game Crashing On Startup

I bought FC 24 from steam 2 days ago and haven't been able to start the game once. After the splash screen a game window appears but its black and then after a second or two the window title disappears and the game crashes and opens the EA app.
Solutions I have tried:

  • Reinstalling the game
  • Verifying game files integrity
  • Enabling Secure Boot
  • Updating all drivers including Intel CPU drivers
  • Reinstalling/Repairing EA App
  • Reinstalling/Repairing/Updating EA Anti Cheat
  • Clean Booting my pc
  • Playing from a new admin user
  • Verifying system files using SFC
  • Flushing DNS and using googles DNS 
  • Disabling CFG for FC24, EA AC Game Service, EA AC Game Service Launcher 
  • Disabling Anti-Virus
  • Running As Adminstrator

When I checked the game documents file I found a crash dump made by the game and it said the errors cause was the game trying to access a virtual address that it doesn't have access to

Since the website doesn't allow me to upload the dump file you can see the crash dump through this Google Drive link

I have also Included the dxdiag text file.

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    12 months ago

    Hey @StellarAmin I checked your system specs and see that your card: NVIDIA GeForce GTX 750 Ti is below the minimum game requirements. 

    In order to run the game, you need at least NVIDIA GeForce GTX 1050 Ti 4GB or AMD Radeon RX 570 4GB.

About FC 24 Technical Issues & Bugs

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