Game doesnt open and crash dump file happens automatically

Question

Product: EA SPORTS FC 24Platform:PCPlease specify your platform model. EA app - PCAMD or Nvidia Model Number AMD Ryzen 4600U , and GTX 1650Enter RAM memory size in GB 16 Which mode has this happened in? Kick offHow often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? Try to open the game igWhat happens when the bug occurs? My game doesnt open and a error window occurs.What should be happening instead? My game should open‌My game does not open and creates an automatic memory&nbsp; dump . It started happening on 16/07/2024. The error window message is as follows :&nbsp;&nbsp;"&nbsp;Dumping started...Dumping finished. File:C:\ProgramData\eaanticheat\Crashdumps\PACKER_6069625_4020.dmpFinished"&nbsp;&nbsp;

ea_barry · Answer

@X__heavensfury&nbsp;

Try these steps:

Download and install all available Windows Updates
Make sure your display is connected to your GPU and not the motherboard video output
Run System File Checker to ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
Perform a clean boot before starting the game: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/

Additional steps:

Steam: Verify files -&nbsp;https://help.steampowered.com/en/faqs/view/0C48-FCBD-DA71-93EB
EA app: Click Manage button and then Repair

Thanks.

blackblip · Answer

EA_Barry&nbsp;I have the same problem with my EA games. I did your steps but it still doesn't work. I even switched to another computer but it didn't work either.What should I do?

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Game doesnt open and crash dump file happens automatically

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