Product: EA SPORTS FC 24
Platform:PC
Please specify your platform model. EA app - PC
AMD or Nvidia Model Number GTX 1660 Super
Enter RAM memory size in GB 16
What is your Gamertag/PSN ID/Switch ID? Sebbtn
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 22/09/2023
What time did you see the bug? (HH:MM AM/PM) 18:00:00
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? If you search for a rivals game and your opponent leaves before the match finishes and you try searching for another game straight after, the kit selection menu will be frozen for you.
What happens when the bug occurs? You wont be able to back out or shuffle through your selection of kits, which prevents you from entering another game. Your only option is to wait for your opponent to leave to exit out of the menu. I have also noticed the 'x' button after this occurs seems to sometimes work and not work for claiming items or opening packs. As far as I know the only temporary solution is to exit FC and restart the game. I am on a PS4 controller and not keyboard so It might not occur on keyboard.
What should be happening instead? You should be able to select the kit you want by pressing 'x' and load into a new game,
Annoying Bug - I am on PC and use controller. Every time my opponent leaves the match before it finishes and I try to search for another rivals match I cannot press the x button on my ps4 controller to select the kit I want to use. I cant even back out of the kit selection menu or select a different kit other than the one chosen for me. To sum it up there is a annoying bug where when someone quits the game you were in and you try searching for another game the kit selection menu is frozen but not for the other player only for the person searching. The only way to solve this issue is to wait for the other player to quit the menu and restart the game. If you try to search again you will still be frozen in the kit selection menu.