Forum Discussion

2 years ago

Solved

Game won't open

Updated windows 11 pre release build last night, own game through steam. Verify integrity of game files brings attached image on first launch and then it goes back to doing nothing after subsequent launch attempts. Game files are on a separate drive than my C: drive. I've tried reinstalling game through steam, reinstalling / repairing / uninstalling FC24 anti cheat through troubleshooter, opening the game a bunch, installing windows updates, running SFC. PC meets hardware requirements, I was able to play before I updated my pc.

technical issues

gamerhour
2 years ago
Fixed the problem for now, type "Reset this PC" in search bar and this should send you to a settings page with a "Go Back" button which will uninstall the update and made my game work again.
The recent update was definitely the problem.

13 Replies

Yura55ic_
2 years ago
I also have this problem ever since updating to Windows 11 Insider Preview 26040.1000 (rs_prerelease)
Error message: ea anticheat service encountered an error please restart the game (20) (1053)
gamerhour
2 years ago
Fixed the problem for now, type "Reset this PC" in search bar and this should send you to a settings page with a "Go Back" button which will uninstall the update and made my game work again.
The recent update was definitely the problem.
Skippi_dar
2 years ago
Same on Windows 11 Insider Preview 26040.1000 (rs_prerelease). Trying to Roll back
Yura55ic_
2 years ago
Can confirm, this has solved my problem.
Thanks, you're a lifesaver bro
bepperexmorales
Rising Rookie
2 years ago
I'm having exactly the same problem. Will we have any solution, EA?
bbenin
2 years ago
Have the same issue.
Yura55ic_
2 years ago
OP actually provided a solution, did you try it?
bepperexmorales
Rising Rookie
2 years ago
Updated my game with the patch released today and I still have the same issue (20) (1053). Can't restore Win, by the way, so that isn't a workaround for me.
bepperexmorales
Rising Rookie
2 years ago
If you refer to the PC reset, that won't work on my side. However, I thank you for your recommendation. Guess I'll have to wait for another fix or workaround to be found. Cheers!
bbenin
2 years ago
Yes, resetting the PC to the previous version works for me. Thanks!
But that's not the way it should work.