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maxigod61's avatar
2 years ago

Getting kicked out mid game all day

Product: EA SPORTS FC 24
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your Gamertag/PSN ID/Switch ID? Maxigod61
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 10/08/2023
What time did you see the bug? (HH:MM AM/PM) 10:10 pm
What is your time zone? EAT - GMT + 3:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? It kicked me out of the game server in the middle of the game and this happened several times today My internet is great and the problem is with the game server
What happens when the bug occurs? I was kicked out of the server while winning the game, this happened at least 7 times today
What should be happening instead? Fix this bag . I lose many point by this reason

Lose point

(CM: Edited to update thread title to include more context)

2 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey @maxigod61 

    There are definitely some troubleshooting steps you can take if you've been getting disconnected frequently while playing online. 

      

    I would suggest going through the basic and advanced steps we have available here to see if there's any improvement. 

  • The same thing is happening to me, I’ve had it happen 3 times already and I just got the game on Xbox one S. It’s really getting on my nerves I will lowkey stop playing and get a refund if this keeps happening.

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