Golden Glow up evolutions reset

Product: EA SPORTS FC 24
Platform:PC
Please specify your platform model. EA app - PC
AMD or Nvidia Model Number 1050TI
Enter RAM memory size in GB 16GB
Which mode has this happened in? Ultimate Team™
Which part of the mode? Evolutions
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 09/27/2023
What time did you see the bug? (HH:MM AM/PM) 11:00 AM
What is your time zone? VST - GMT + 7:00
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? it just happened
What happens when the bug occurs? The lvl 3 evolution progress got reset.
What should be happening instead? The win and assists should have been counted and not reset

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I had 5 assists and 4 rival wins on the progress of level 3 golden glow up (pt.2).  After I finally had the fifth rival win, somehow the progress got reset to 2 assists and 2 wins.