Hey all,
We got confirmation from our Team that the issue is now fixed.
We want to thank you all for the examples provided and your patience.
LeonSK
It's not a pre order thing. I didn't pre order at all and one can log in and the other can't.
EDIT: Now I can log in on both accounts but still can't open packs without being booted.
@BreakJaNeck86 its very strange what’s happening. Whatever the reason hopefully it will be sorted soon.
@Benji317It’s quite frustrating. I can’t on either the companion or web app with my main account.
Update
I went in to FUT on main account on my Xbox and came out again. That seems to have sorted it out from the sense that I can get onto the companion app with my main account. It maybe worth going onto your console and logging and logging out on FUT.
It still kicks me out after opening a pack though
it seems that the companion application no longer gives an error and logs you out when you open packages, but now you simply cannot connect at all. very well done, EA! a big GG for solving an error that persisted for more than 2 days.
