Forum Discussion

aaronleun_g's avatar
aaronleun_g
2 years ago
Solved

How can I transfer my ultimate team to another Xbox account?

Hi, My Xbox account was blocked by Microsoft without any reason. Now I can't sign in on the FC24 since the Xbox account was locked, but I paid a lot for the ultimate team mode on FC24. Is that possi...
technical issues
  • EA_Solaire's avatar
    EA_Solaire
    2 years ago

    Hi @aaronleun_g 

    Transferring your Ultimate Team and content to another Xbox account isn't something we can look into, you aren't able to move any content over to a new account.

    Instead, you'll need to contact Microsoft support to help get the ban removed off your account. 

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
2 years ago

Hi @aaronleun_g 

Transferring your Ultimate Team and content to another Xbox account isn't something we can look into, you aren't able to move any content over to a new account.

Instead, you'll need to contact Microsoft support to help get the ban removed off your account. 

aaronleun_g's avatar
aaronleun_g
2 years ago

Hi, thanks for answering. What if they cannot help me unlock the account, is that mean I will lose the game progress?

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @aaronleun_g 

    If the ban isn't lifted through Microsoft, you will not be able to access your content on this account. 

Featured Places

Node avatar for FC 24 Technical Issues & Bugs

FC 24 Technical Issues & Bugs

Trouble with connectivity, performance or crashes? Join the EA SPORTS FC™ 24 community forum to discuss troubleshooting.Latest Activity: 16 hours ago
20,881 Posts

Recent Discussions