Forum Discussion

Seasoned Traveler

2 years ago

how do i get in touch with ea about missing content on ea fc 24

how do i get in touch with ea about missing content on ea fc 24. the email you send stuff to on the help site using the topics isn't in use any more?? Why??. Is there a topic for eafc 24 or a page s...

technical issues

rockiestroad

Seasoned Traveler

2 years ago

@EA_Lanna Hi thats the problem there is no contact option on those topics

im trying to find a way to get in touch with someone

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EA_Lanna

Community Manager

2 years ago

Hi @rockiestroad,

What options are you selecting? What missing content are you looking for help with?

- EA_Lanna

rockiestroad
Seasoned Traveler
2 years ago
@EA_Lanna I watched the fc pro qualifers on the 10th November eveining for 90 minutes to complete the objective in eafc. but even though twitch confirms i have completed and claimed the rewards they are not registering in game. This was for two group objectives - one which is still active but can't claim the prime gold players pack for watching 90 minutes or the group reward of a mega pack. the other group objective has expired but i comleted the objectives before that. one was to watch for 15 minutes for 400 XP and another for 60 minutes for a Prime Gold Players Pack. plus because of that i wasn't able to get the group reward of a Rare Players Pack.
- EA_LeonSK
  EA SPORTS FC™ Team
  2 years ago
  Hi @rockiestroad, if you see the objectives claimed on Twitch but in Ultimate Team, they show as Incompleted, you could have linked the wrong account to Twitch.
  
  You can check the email linked to your EA Account from FC 24 by going to Settings > Online Settings > EA Account.
  
  You can find further Info in this EA Help Article.
  
  Also, we already have an open thread about this topic; if you want to share more details, please use that thread. (LINK)
  
  LeonSK
  - rockiestroad
    Seasoned Traveler
    2 years ago
    I only one account so I haven't linked the wrong account. But good to see that they are still working on so hopefully I will the packs at some point
rockiestroad
Seasoned Traveler
2 years ago
@EA_Lanna i went to the missing twitch drops option but also looked at the others