I can't open EA FC 24 on my xbox.
Hello, I recently bought EA FC 24 in Fifa 23, for the 70% off discount and fc points. I can't open the game, nor even see it in my games and apps. Someone please help me, as i am very frustrated an...
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I have the same problem, but can’t solve it. I bought it inside fifa 23
EA_Shepard
Community Manager
Community Manager@alirezzafifa That specific error is an Xbox error. I would start with the following. You can skip the network settings, they are there in case you want to try.
- Quit all running Apps (For Series X|S consoles)
- Remove any connected device, or additional USBs from the console then restart the Xbox and check for updates
- Try the steps in our Connection and Advance Connection Guides
- Open you're Xbox NAT Type
- Change DNS settings (You can use the public Google DNS primary: 8.8.8.8, secondary: 8.8.4.4)
Persistent Storage
- Go to settings > Select Device & Connections > Then Blue-Ray
- Select Persistent Storage > Clear Persistent Storage
Alternate Mac:
- Go to settings > Select General > Then Network settings
- Go to advanced settings > Alternate Mac address > Select clear
- Select restart
Does it relate to the Xbox’s storage? Now I have just 30GB free space.
- EA_Shepard
@alirezzafifa Space doesnt seem to have anything to do with it. Everything Ive read on that is a marketplace error not a storage error because I can also see players getting while trying to pre-order a game itself.
- @EA_Shepard I’ve done all the steps you said but the problem is still constant
- Does it relate to the Xbox’s storage? Now I have just 30GB free space.
