I can't open EA FC 24 on my xbox.
Hello, I recently bought EA FC 24 in Fifa 23, for the 70% off discount and fc points. I can't open the game, nor even see it in my games and apps. Someone please help me, as i am very frustrated an...
Forum Discussion
EA_Shepard
Community Manager
Community Manager@alirezzafifa That specific error is an Xbox error. I would start with the following. You can skip the network settings, they are there in case you want to try.
- Quit all running Apps (For Series X|S consoles)
- Remove any connected device, or additional USBs from the console then restart the Xbox and check for updates
- Try the steps in our Connection and Advance Connection Guides
- Open you're Xbox NAT Type
- Change DNS settings (You can use the public Google DNS primary: 8.8.8.8, secondary: 8.8.4.4)
Persistent Storage
- Go to settings > Select Device & Connections > Then Blue-Ray
- Select Persistent Storage > Clear Persistent Storage
Alternate Mac:
- Go to settings > Select General > Then Network settings
- Go to advanced settings > Alternate Mac address > Select clear
- Select restart
Does it relate to the Xbox’s storage? Now I have just 30GB free space.
- EA_Shepard
@alirezzafifa Space doesnt seem to have anything to do with it. Everything Ive read on that is a marketplace error not a storage error because I can also see players getting while trying to pre-order a game itself.
- @EA_Shepard I’ve done all the steps you said but the problem is still constant
- EA_Shepard
@alirezzafifa Do you get the error when you try to purchase it? That is what it looks like from the screenshot. the OP said they cant download or see it in the store, but yours looks like its a different issue with trying to purchase it.
