I did not recive beats haaland

Product: EA SPORTS FC 24
Platform:Xbox Series X
Please specify your platform model. Microsoft Xbox Series X
What is your Gamertag/PSN ID/Switch ID? Vurzifiy
Which mode has this happened in? Ultimate Team™
Which part of the mode? Squad Battles
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 12/30/2023
What time did you see the bug? (HH:MM AM/PM) 9:30
What is your time zone? GMT (UTC)
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? I did not recive beats haalnd
What happens when the bug occurs? I did not got the reward
What should be happening instead? Getting g my reward

‌

I did not receive beats haaland pack