Keep getting dc'd after winning games

I got 2 DC‘s in the last hour after winning a game in Squad Battles on PS5 Version.

Fix your servers and the connection, the game is unplayable. The menu is buggy and you are constantly kicked out of the game. The pack rate of the packs is an absolute disaster you don't pull a single tots and we have May 2024 where a lot of players quit because of the many issues like Messi PP or on Friday where everyone packed a top hire card of their rewards. The game have to be fun and not boring and stressful… It can‘t be that you only interested in money and more money… if you want money then you a better packrate and of course fixing the bugfixes…

This is unacceptable. To be disconnected every game and lose after some difficult matches without any valid reason is not acceptable. I need to be rewarded or fix this * right away.

AND HERE IS MY * QUALITY REPORT BECAUSE YOU WANT TO MAKE US HAVING A BAD CONNECTION AND SOME GARBAGE EXCUSES!!!!!

How does the WHOLE COMMUNITY know you have server issues but you can't seem to figure it out!? Watching an EAFC streamer this afternoon there were tons of players complaining of disconnects. My game has been disconnecting all day. Been kicked out of the store 5+ times, been kicked out of SBC's 3 times, and now my squad battle games are disconnecting... FIX YOUR GAME!!! Aaaaaaaand start giving out compensation to all the players that are losing out on rewards in Squad Battles, Rivals, and Champs because your servers can't keep connections. If all these players are having problems with disconnects, its not on our end, it's your problem! Own up to your mistakes and fix them! 

Please let me know when I can expect my compensation.

Disconnected 4x in WL and counted as loss. Thanks EA!

Exactly the issues I am having. I wouldn’t mind so much if the disconnects / unable to access ultimate team at this time etc didn’t affect my points and future rewards, but it does! Seems as the problem is getting worse, Rivals is all but unplayable for the past few days, with long ping times and then stuttering and buffering during the games. Then disconnects.  Ughh. At least squad battles used to be a place where one could reasonably enjoy a few games, try out new players and get some decent rewards every week. But now???? Don’t get me started on the “pack weight” - it is abysmal across all packs, whether they be player picks, 84x7s, 83x10s, 86x2s…what happened?  

Not sure what can be done to compensate for the disconnects.  Not going to waste my time even trying to do an online or single player draft, as there is no way it will end well. 

And my connection is nearly perfect.

I’m in Australia. Same issue here over past week. On PS5. Telco Optus. On NBN FTP.

Product: EA SPORTS FC 24
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5 Digital Edition
What is your Gamertag/PSN ID/Switch ID? Blackmamba011
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 05/13/2024
What time did you see the bug? (HH:MM AM/PM) 11:10 PM
What is your time zone? CST - GMT - 6:00
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Winning a match and the player quits. Ultimate team disconnects and give me a dnf
What happens when the bug occurs? Dnf and disconnect from ultimate team
What should be happening instead? I should be getting my win

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I did not get my win after a player quits a rivals match due to fc24 disconnecting from server before saving my win therefore giving me a dnf. Can I get my win and streak back?

Hi, 

I think I’m finally going to have to stop with this game. Over the last week I’ve disconnected from multiple champs matches completely ruining my rewards and I’ve disconnected from every single rivals match all which I have been wining. I can’t complete 1 rivals match so also will not be able to get a rivals rewards despite playing and disconnecting from all 5 games this week. 

this game is an absolute disgrace, I have played BETA’s less broken than this game. It’s been unplayable all year and now it literally is for me 😅

before anyone wonders, no it’s not my internet I have Ethernet. 500mbs speed and my ping is always great. I’ve searched around and it seems loads of people are having same issues. 

serves are ridiculously bad I can’t believe I wasted £80 on this scam game 

All for no other reason than the game servers are terrible and Ea help are refusing to acknowledge their issue and keep blaming it on the connection to the 10000s of players it's happening too. 

As if champs finals wasn't hard enough already for most people. We now have to deal with random disconnections, making it near impossible for the average skilled player to get the rewards they are after. I always hit rank 5 and even sometimes 4. This week I'll be lucky if I get to rank 6, thanks to the ea servers kicking people out of games. 

Thanks for ruining our chances at tots picks this week and telling your customers it's a fault on our end when it clearly is not.