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11 Replies
I have the exact same problem
- EA_Aljo2 years agoCommunity Manager
Hello, @dukesta09 and @friis001
Were you both playing a very high amount of friendly matches in a short amount of time?
- @EA_Aljo I receive the same message... today the whole day... i barely played 1 game... otherwise i recieve this message in the middle of a match, while moving through the menus in ultimate team, and whenever I want to get into the store... can't do anything... and no I have not played any matches... it always disconnected me or either, did not connect me at all 🥲
- EA_Aljo2 years agoCommunity Manager
That would be a different issue. Please post a separate thread in the technical issues forum here. Thanks!
- @EA_Aljo Thanks I will for sure, but I still think it is connected with the EA servers
I actually have the same issue I was trying out kick off strategies with my friend in friendlies. When we scored or not we disconnected and now I always get disconnected after every game. I changed to the PS4 version now there it works but not on PS5. Is it kind of like a soft ban?
- EA_Aljo2 years agoCommunity Manager
Most likely, there's a softban if you were playing a high amount of matches over a short amount of time.
How long does this softban last?
- EA_Aljo2 years agoCommunity Manager
It should release within 24 hours.
Does it reset the 24h timer if you play a game after 12hours to test if the ban is gone?
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