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dannymanny07's avatar
1 year ago

Kicked from ultimate team

Product: EA SPORTS FC 24
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
What is your Gamertag/PSN ID/Switch ID?
Which mode has this happened in? Ultimate Team™
Which part of the mode? Rivals
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 05/20/24
What time did you see the bug? (HH:MM AM/PM) 4:30 pm
What is your time zone? EST (IET) - GMT - 5:30
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? I’m not surep
What happens when the bug occurs? My ultimate team glitches out and kicks me out of EA. This only happens in UT
What should be happening instead? Let me play the game and stop kicking me from ultimate team every 5 minutes

Please help me this has been happening for weeks and I can’t play the game and am loosing out on so many rewards

4 Replies

  • It kicks me out in a game or in the UT menu it’ll kick me from anyway in UT. I can’t play the game it’s infuriating I can’t do SBC, friendlies, squads. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @dannymanny07 

    Thanks for getting back to me. I'd like you to run the Connection Quality Report and get me a screenshot of the overall score as well as the match history. You can find the button for that on the left side of the screen.

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