Forum Discussion

1 year ago

Lost my bought game because of a trial

Hi! I have enter a code for FC 24, I've played before no issue. Today, I've played and it was the 10 hours free from XBox. I didn't see first, but the time is up and the game is not available anymore...

technical issues

EA_Pulsar

Community Manager

1 year ago

Hey @JSB0375 Do you have multiple Xbox accounts on your console? Are you sure that you are currently logged in with the same Xbox account where you have previously registered/purchased the game?