Forum Discussion

abcd-star0001's avatar
2 years ago
Solved

Missing 4600 FC 24 Points On Account

I didn’t get my 4600 fc points in web app, but I pre ordered ultimate edition. Why?
  • EA_Mako's avatar
    EA_Mako
    2 years ago

    Under investigation. Accepting as solution for visibility purposes only.

    Hey folks,

    We're seeing quite a large number of the recent reports are from accounts that either:

    • Selected the EA Play Pro Edition
    • Purchased the Standard Edition
    • Have already claimed and/or used the 4600 FC Points in-game
    • Did not purchase the game on the account posting in this thread

    Please keep in mind that the EA Play Pro Edition does not receive 4600 FC Points. Instead, players with an active EA Play Pro subscription will receive 4800 FC Points in 3 installments of 1600 FC Points each per month, as long as the EA Play Pro subscription remains active.

    The Standard Edition of the game does not come with FC Points.

    For Steam purchases, you may need to claim the DLC separately as mentioned here.

    You can double-check what comes with each version of the game here: 

    Pre-Order EA SPORTS FC™ 24 for Xbox, PlayStation and PC - Electronic Arts

    EA SPORTS FC™ 24 Game Offer and Disclaimers - Electronic Arts

    If you're not falling into one of the categories above and specifically purchased the Ultimate Edition yet still aren't seeing those points, please let us know so we can continue investigating, thanks everyone!

About FC 24 Technical Issues & Bugs

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