Forum Discussion

OhGoofyAhhh's avatar
2 years ago
Solved

Missing an 84x20

 I am saving packs for TOTY, I claimed the level 35 reward from the season 3 Frostbite, i decided to choose the 84x20, But all of the sudden its missing, I know for a fact that i have not opened it, Because if i had i would have had a lot more 84s in my club and i currently only got like 5, And it was in my packs session, i claimed it about 1,5 day ago, And i know i got it but it just disapperared without me even opening it, I really want it back, i am GMT+1 timezone wise. I know i had it 30 minutes ago, because i saw it next to my 83x10, And when i decided to check next time it was just gone. Is there anything u guys can do?

I even have a video where u can clearly see its missing (just too big to upload here)


  • Hi there, @OhGoofyAhhh 

    This is something an advisor will need to investigate for you. To get in touch with one, please open a case here. Thank you.

5 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi there, @OhGoofyAhhh 

    This is something an advisor will need to investigate for you. To get in touch with one, please open a case here. Thank you.


  • I think I have sent in a case about it, but just says waiting on player like I need to do something more

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @OhGoofyAhhh 

    That normally means you need to provide a response. You could try resuming the case and adding another to see if the status changes.


  • @EA_Aljo wrote:

    Hi there, @OhGoofyAhhh 

    This is something an advisor will need to investigate for you. To get in touch with one, please open a case here. Thank you.


    Wherr are my packs bro

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